Emily's Wags and Whiskers
Mobile Dog and Cat Grooming
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Policies

Emily's Wags and Whiskers 

Please Read our policies BEFORE you book an appointment .

  • We reserve the right to deny services or to raise the price to those who do not disclose the true condition of their dog’s coat or temperament.
  • Please leave a message if we cannot answer your call we will return all calls within 24-48 hours. 
  • We will not use dirty/ recirculated / “hydro” grooming of any kind. You can trust us to use only clean, fresh, warm water on every pet.
  • Our salon is cleaned and disinfected before each appointment to guarantee your pet’s optimum health.
  • Photos of your pet may be taken before/during and after grooming for use on the website, educational purposes, and advertising.
  • Although we can groom in any weather, there are only a couple times per year when I cannot safely drive to your home. If I determine that roads are not safe enough to drive our grooming salon to your home, we will need to reschedule. I will give preference to rescheduled customers. Basic rule of thumb is: If roads are too bad to keep you from driving, then don't expect us to. We will call you to give you as much advance notice as possible.
  • Please “empty” your dog before our visit.
  • Please call to cancel your appointment in excess of 24 hours prior to your pet’s grooming appointment.
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